KartiLink Support Center
How can we help?
Get help with employer plans, job posting, Candidate Matches, Visibility Boost, service providers, and account questions. We handle every request inside KartiLink — no Gmail, no mailto.
Search is coming soon. Use the request form below for now.
Browse by topic
Pick a topic to pre-select it in the request form below.
Employer account & billing
Plans, invoices, cancellations, refunds, and payment method updates.
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Job posting & publishing
Drafting, publishing, editing, closing live jobs, and visibility limits.
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Candidate Matches
Matched candidate suggestions for live jobs, filters, and invitations.
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Visibility Boost
Paid add-on visibility campaigns, budget tiers, and campaign status.
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Service providers
Service requests, provider profiles, and provider payouts.
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Safety, appeals, or account help
Report misuse, appeal an account decision, or general account help.
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What KartiLink Support handles
- • Employer plan changes and billing questions.
- • Stuck draft, edit, or live job posting issues.
- • Candidate Matches and invitations through KartiLink.
- • Visibility Boost billing (campaigns themselves run from My jobs after payment).
- • Service provider profile or service-request issues.
- • Safety, appeals, and account access help.
We never ask for your password. Do not paste passwords, payment card numbers, or private candidate contact details into a support request.