At TELUS Digital, we help the world’s biggest brands build smarter technology. As a E-commerce Product & Search Relevancy Expert , your mission is to help an AI learn how to suggest the perfect products to online shoppers. You will look at massive catalogs across various industries and decide which items belong together. You act as the "human logic" that ensures a customer sees a matching set or compatible accessories instead of a random, incorrect suggestion.
What You’ll Do:
E-commerce Product & Search Relevancy Expert - English speakers
Create Pairs: Match products based on color, pattern, and style so they are visually consistent.
Check Compatibility: Ensure products actually work together for the same use case. (Example: Matching the right technical gear for specific sub-disciplines like gravel biking vs. road cycling).
Review Metadata: Look at gender, price segment, and seasonality to ensure recommendations are logically and commercially sound.
Maintain Data Integrity: Keep a clean, structured list of matches that follow strict brand and category guidelines.
Category Research: Quickly learn the nuances of new product domains to pick the best matches. (Example: Researching technical differences in skiing, cycling, or gym fitness gear).
Qualification path
Mandatory Qualifications:
Experience: A proven track record in search relevancy, product categorization, or e-commerce content moderation and annotation.
Education: A minimum of a Bachelor's in any field.
Analytical Skills: The ability to learn and differentiate between technical product categories quickly.
Attention to Detail: High sensitivity to visual aesthetics and the ability to spot subtle mismatches in style or price positioning.
Efficiency: Comfortable navigating large datasets and high-volume SKU catalogs while maintaining quality standards.
English Proficiency: Minimum B1 (Intermediate) level to navigate technical documentation and product attributes.
Assessment:
In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.
Why Join the TELUS Digital AI Community:
Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.
TELUS Digital AI Community:
Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.
Independent Contractor Relationship:
This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.
TELUS Digital is at the forefront of creating and enhancing the world's data to enable better AI via human intelligence. By providing enriched data through a skilled team of AI specialists and a managed AI Community of over one million crowd contributors, we empower generative AI (GenAI), computer vision, and natural language processing models. Utilizing proprietary AI-assisted, quality-optimized technology, we ensure efficient data collection, accurate labeling, and precise fine-tuning. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.
